How do I resolve timeouts when calling web services?

This is due to the requested operation taking longer then your client SOAP stack is configured to wait before throwing a timeout. You will need to reference your client documentation to see how to update the timeout properties of the connection.

For AXIS in java, you can do this via the sun.net.client.defaultReadTimeout property.

System.setProperty("sun.net.client.defaultReadTimeout", "600000"); //10 minute timeout, in ms